Terms & Conditions

Last Updated: December 2025

Welcome to ApnaMess.com ("ApnaMess", "we", "our", "us"). ApnaMess is a mess management platform for mess owners and customers. By using our platform, you agree to the following Terms & Conditions and Privacy Policy.

1. Eligibility

You must be at least 18 years old to use ApnaMess.

2. Account Registration

• Users must provide accurate information.
• You are responsible for maintaining account security.
• Accounts with false or misleading information may be suspended.

3. Services

ApnaMess provides a technology platform for listing mess services, menus, and subscriptions. We do not prepare or deliver food.

4. Mess Owner Responsibilities

• Maintain food quality and hygiene.
• Comply with FSSAI and local food regulations.
• Handle customer complaints directly.

5. Payments & Subscriptions

All payments are non-refundable unless explicitly stated.

6. Prohibited Activities

• Posting false, misleading, or illegal content
• Attempting to misuse or disrupt the platform
• Violating applicable laws

7. Limitation of Liability

ApnaMess shall not be responsible for food quality, health issues, or disputes between customers and mess owners.

8. Termination

We reserve the right to suspend or terminate accounts violating these terms.

9. Governing Law

These terms are governed by the laws of India. Courts in Maharashtra shall have exclusive jurisdiction.

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Privacy Policy

1. Information We Collect

• Name, mobile number, email address
• Mess or business details
• Usage data and system logs

2. Use of Information

• To provide and improve our services
• To send updates and notifications
• To maintain platform security

3. Data Sharing

We do not sell or rent personal data. Information may be shared with service providers or authorities when legally required.

4. Data Security

We use reasonable technical and organizational measures to protect data. However, no system can guarantee complete security.

5. Cookies

Cookies are used to enhance user experience and analyze usage patterns.

6. User Rights

Users may request access, correction, or deletion of their data by contacting support.

7. Third-Party Links

ApnaMess is not responsible for privacy practices of third-party websites.

8. Policy Updates

This policy may be updated periodically. Continued use of the platform indicates acceptance of changes.

9. Contact Us

Email: [email protected]
Website: https://www.apnamess.com